Privacy & Legal

Privacy Policy

At Cocentric Solutions, ("Cocentric") we are committed to maintaining the privacy and security of your personal information. We take protection of your privacy seriously, and we comply with the federal privacy legislation known as the Personal Information Protection and Electronics Documents Act (the "Act") and the Canadian Standards Association's National Standard Model Code for the Protection of Personal Information. This Privacy Policy details how Cocentric collects, uses and discloses personal information.

Your provision of Personal Information (as defined below) to Cocentric means that you agree that we may collect, use and disclose your Personal Information in accordance with this Privacy Policy. If you do not agree with these terms, please do not provide any Personal Information to Cocentric. Unfortunately, certain services can only be offered if you provide Personal Information to us. Consequently, if you choose not to provide us with any required Personal Information, we may not be able to offer you those services.

Cocentric reserves the right to modify this Privacy Policy at any time without notice. We therefore recommend that you visit this page often to ensure that you are up-to-date on our latest Privacy Policy.

What is Personal Information?

"Personal Information" means information about an identifiable individual (such as a name, address, telephone number, and e-mail address, etc.). Information such as the name, title or business address or telephone number of an employee of an organization is not considered "Personal Information".

How Cocentric Uses Your Personal Information

When you fill out an online form, we may ask for your name, address, postal code, e-mail address and phone number. Any Personal Information that you provide to Cocentric will be used for the purpose for which it was collected. We will always inform you why we are collecting the Personal Information and if you are not comfortable with that use, please do not provide us with your information.

Your Personal Information may also be used to contact you regarding other products and services that may be of interest to you. You may opt out of such future contact, meaning you can ask us to no longer send you e-mails or direct mail. Every direct mail piece or e-mail that we send you will detail how you may opt out of being contacted.

Cocentric will delete Personal Information that is no longer required to perform the identified purposes.

Cocentric does not sell, trade, or otherwise provide to third parties any Personal Information it has obtained except as described in this Privacy Policy.

Sharing of Personal Information

Cocentric may transfer Personal Information to organizations hired to perform services on our behalf. Personal Information will only be provided to organizations providing services to Cocentric if they agree to use such information solely for the purposes of providing services to Cocentric, under the instruction of Cocentric and to act in a manner consistent with this Privacy Policy. We disclose only as much of the Personal Information as is required by these agents to perform the task they have been retained to perform.

Please note that we will release Personal Information if in our opinion we are required to do so pursuant to law (including the Act), or by a search warrant, subpoena, court order or other legal process.

Cocentric's Commitment to Data Security

Although Cocentric does not collect sensitive information, we do have physical measures, organizational measures and technological measures in place to ensure protection of your Personal Information. Our security procedures are continually enhanced as new technology becomes available. Cocentric assumes no liability for interception, alteration or misuse of information transmitted over the Internet.

Collection of Information That Is Not "Identifiable"

We may collect additional demographic information which will never be connected to any Personal Information you may provide. We do this in an effort to provide the highest quality of services to our clients. This data is collected in the aggregate to provide research information and trending models. For instance, we may collect just your postal code.

Who to Contact
If you have any questions about this policy or;
  • Would like to see or correct the Personal Information you have sent to us
  • Ask that we delete your Personal Information from our records
  • Ask that we not send you mailings or contact you or
  • To report any violations of the Privacy Policy
You are invited to contact us at:
Phone: 403-860-6426

Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.

The Cocentric Solutions website is provided by Cocentric Solutions (“Cocentric”). BY USING THIS SITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF USE AND PROVISIONS, WHICH MAY CHANGE FROM TIME TO TIME, AS OUTLINED IN THIS LEGAL NOTICE. IF YOU DO NOT AGREE TO THEM, DO NOT USE THIS SITE OR DOWNLOAD MATERIALS.

The Cocentric site contains information, text, photographs, designs, graphics, images, sound and video recordings, animation and other materials and effects that are protected by copyrights, trademarks, service marks, trade dress or other intellectual or proprietary rights owned by Cocentric or other third parties. The information, content or advertisements (collectively, the "Materials") on the Cocentric site are provided for your review for individual or internal business purposes. Any other use of the Cocentric site or the Materials is strictly prohibited, including without limitation, modification, republication, deletion, transmission, public performance, distribution, proxy caching, uploading, posting, reproduction, redistribution or any other dissemination without the express written permission of Cocentric or the applicable rights holder. The materials on the Cocentric site may not be used by third parties for telemarketing, direct marketing, and commercial mass e-mail or by agents or representatives or e-mail spammers. All trademarks and copyrighted information contained herein are the property of their respective owners.

Any permitted use of the Cocentric site does not extend to using the website, Materials, Services or Products for any illegal purpose, or to transmit to or through the Cocentric site or to or through any Service any illegal, harmful, threatening, defamatory, obscene, hateful or other objectionable material of any kind, or to interfere with, abuse or otherwise violate the legal rights of any third party using the Cocentric site, Materials, Services or Products.

Cocentric does not make any representations regarding the availability and performance of its website. You hereby acknowledge that any use of the Cocentric site, reliance upon any Materials and any use of the Internet generally shall be at your sole risk and that Cocentric shall not be liable for any loss of data, lost profits or any other damages or losses resulting from such use.

Cocentric makes every effort to ensure the information presented in, on or through its website, is accurate. If an error is found, Cocentric is not responsible for the results, or any loss or damage which may result from such a mistake.

THE SERVICE AND THE MATERIALS ARE PROVIDED BY COCENTRIC ON AN "AS IS" BASIS AND AS AVAILABLE, WITHOUT ANY WARRANTY OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS OR IMPLIED. COCENTRIC EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SERVICE OR ANY MATERIALS AND PRODUCTS.

IN NO EVENT SHALL COCENTRIC BE LIABLE FOR ANY COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, OR ANY CLAIMS OF THIRD PARTIES WHATSOEVER WITH RESPECT TO THE SERVICE, THE MATERIALS AND THE PRODUCTS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES THAT RESULT FROM ANY MISTAKE, OMISSION, VIRUS, DELAY OR INTERRUPTION IN OPERATION OR SERVICE OR FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM AN ACT OF GOD, COMMUNICATIONS FAILURE, THEFT OR UNAUTHORIZED ACCESS TO COCENTRIC OR COCENTRIC RECORDS. COCENTRIC SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES WHATSOEVER RESULTING FROM ANY FAILURE OF THE INTERNET.

Some regions do not allow the exclusion or limitation of liability of consequential or incidental damages, so the above exclusions may not apply to all users; in such areas liability is limited to the fullest extent permitted by law.

All communications, messages and other materials transmitted to this site and Cocentric will be treated as non-confidential and non-proprietary unless otherwise specified. All such communications, messages and other material shall become the sole and exclusive property of Cocentric. Cocentric shall not be obligated under any circumstances to provide compensation for submission of ideas, suggestions or comments of any kind. Cocentric shall be free to use such information on an unrestricted basis.

All other products and company names mentioned in the Cocentric site may be trademarks of their respective owners. If you have any questions concerning the usage or licensing of Cocentric copyright materials, contact us by email at info@cocentric.ca.

Your use of the Cocentric site constitutes your acceptance and agreement with these Terms of Use.

TESTIMONIALS

"In 2011, we embarked on a company wide project that marked a significant change in our human resources management systems. Cocentric significantly contributed to our Change Management Strategy by working with us to ensure that our senior leadership organization wide received the appropriate training programs to develop and enhance their change management competencies. As a direct result, we very successfully integrated new processes and practices that signified a dramatic shift in our talent management program. I have been involved with many organizational development consultants and training providers in the past and I have been nothing but impressed by Cocentric’s level of expertise, candid input and professionalism. They are passionate and committed to inspiring well-managed cultural change. The Prosci training was extremely well received and impactful."

Mia N., Senior Director (Utilities), Edmonton, Alberta

"Thank you for offering and facilitating such a great course! It was a terrific job teaching us the Prosci framework and encouraging us to move forward each day. With the knowledge and tools gained from this course, I feel well equipped to effectively manage the changes our project is bringing to the organization. It was a great 3-day experience!"

Anna-Marie I., Project Manager

"Excellent, well structured, good pace and a variety of activities. The course has excellent documentation for the practitioner that will help in real life. The instructors are very knowledgeable."

Sebastien G., Global Operations Support Manager (Oil &Gas), United Kingdom